Chris Jackman was born and raised in Dallas, Texas. He holds degrees from Texas A&M, The University of Wisconsin, and Creighton University. He is married and lives with his wife and their two dogs in Dallas, Texas.
After working briefly for a law firm right out of law school, Chris Jackman became motivated to create a different kind of law firm. His vision was to create a law firm that put his clients first and treated them like family, where he could work tirelessly every day to help his clients, and most of all, to win and win big for his clients.
Since the successful launch of his firm, Chris has made his goals a reality. He has litigated thousands of complex cases, tried dozens of cases to judges and juries, authored two legal books, spoken at legal seminars, and won hundreds of cases for his clients.
Chris Jackman is active in helping the communities he serves through his law practice. He volunteers for Meals on Wheels, which delivers meals to the elderly, and Reading Partners, which helps disadvantaged school-age children learn how to read and write. He has also established a 501c3 charity called Hearing Help, which helps provide hearing aids to school-age children.
We sat down with Chris Jackman where we discussed what the future holds for his business and the strategies he’s using to help his firm grow.
What is the toughest decision you’ve had to make in the last few months?
The toughest decision I’ve had to make recently is whether to take my firm national by opening offices in other states. The market is tough, competitive, and evolving quickly. There are risks associated with striking out into a new market that I’m unfamiliar with, but I take comfort in the fact that I know as long as I stick to my core values and work hard, the work will take care of me and success will come.
What is one strategy that has helped you grow your business? Please explain how.
The one strategy I’ve used to help me is to set goals with set durations to them. For example, I have monthly, quarterly, yearly, and ten-year goals.
I’ve read and listened to Jim Collins’ Good to Great book many times and I’m an acolyte of his teaching with respect to goal setting.
What has been your most satisfying moment as an attorney?
My most satisfying moments come when former clients call me, either to refer a case to me or to just say hello and see how I’m doing.
I always tell my staff that we are a customer service business first and foremost and we just happen to provide legal services to people. When past clients call to say hi, I’m reminded that this core value is what keeps people coming back year after year.
What does the future hold for your law practice?
The future for my business looks very bright and has tremendous room for expansion as we aim to become a national law firm, with offices in multiple states.
By the end of the year, we anticipate having a presence in metro Phoenix, Tucson, Salt Lake City, and Portland.
The year after that will likely see more expansion as we look to scale up and help even more people.
What are you most excited about?
I’m most excited about helping more people, expanding my charitable giving, and growing my firm’s footprint across the country.
Every day I wake up excited to see what kind of difference we can make in people’s lives.
If you were to start again, what would you do differently?
If I were to start over again, the biggest change I would make would be to hire a business coach earlier. I didn’t hire one until I was seven years into my business. I would have grown so much faster if I’d had solid advice early in my career. I encourage people to get coaches early and use them often.